Language, Literacy, Numeracy and Digital Skills (LLND)

To ensure we can support you to successfully complete your training, some courses, particularly our RTO courses, require you to demonstrate a level of language, literacy, numeracy and digital (LLND) skills. Where this applies, it is made clear on the course webpage.

You enrol online.

If an LLND skills check is required, you will be advised during the enrolment. The skills check will either be sent as a short paper-based assessment to complete and return, or you will be sent a link during the enrolment process to complete it online.

We review the outcomes.

If you have achieved the level required for the course, we accept your enrolment.

If you do not have the levels required.

We will contact you to discuss options — additional support, reasonable adjustment, or a recommendation to defer training — and may refer you to an external support service.

Timing

The skills check must be completed at least 5 working days before your course starts so your Educator can review it. If we haven’t received it a week before the course, we’ll move you to a later date — you won’t lose your fee-free entitlement for the year.

Previous Checks

If you’ve already completed an LLND skills check with us, or completed our CPD course or Construction Wiring course, you won’t be asked to complete another check.

Need Help?

The check is not a pass or fail test and has no time limit (it usually takes 20–30 minutes). You can ask for a question to be read aloud. To complete the check with an assessor or for any other help, call us on 1800 270 875.

Support for Additional Learning Needs

If your LLN assessment indicates areas for development, one of our experienced educators will discuss your options, which may include:

• Direct Support: Providing additional assistance to help you successfully complete your course
• External Referral: Connecting you with specialist service providers who can help develop the skills you need before undertaking accredited training
• Personalised Solutions: Working closely with you to ensure you can access our services with appropriate support

Our Commitment

We are committed to working with all ETU members to ensure they can access our training services. We will provide support wherever possible to help you achieve your professional development goals.