Support Services

As an ETU member you can access a wide range of member support services through The Centre for U. These are member benefits rather than support for your training. Some services have limits — for example myotherapy is limited to two (2) sessions per person each year, skin and health checks to one (1) per year for members aged 18 and over, and Preparation for Work to one appointment for eligible unemployed members.
Call our office at any time to discuss your needs.
Health & Wellbeing
- Health insurance
- Hearing checks
- Myotherapy
- Skin and health checks
- Emotional wellbeing for expecting and new parents
- First aid for babies
- Drug and alcohol awareness
- Anxiety
- Stress management.
Mental Health Support
- Counselling
- Dads in Distress program
- Mental health in the workplace
- Lifeline (13 11 14)
- Beyond Blue (1300 22 4636).
Work & Career
Apprenticeship development day, U-Turn Educational Program, preparation for work, workers compensation, retirement planning.
Family & Community
Family baby packs, family violence awareness, LGBTQI+ inclusivity, autism information session, Salvation Army referrals, 1800 RESPECT.
Legal & Financial
Legal advice, will consultations, banking products and services, funeral grants.
Other Benefits
Emergency transport cover.
Learning Support
Every student — whether or not you are an ETU member — has access to learning support for your training. Please discuss any specific individual needs you may have with your Educator. We also provide:
- One-on-one support
- Reasonable adjustment
- Hearing loop system fitted to each classroom
- Additional visual aids or learning materials
External Referrals
Where we do not have the expertise, we may refer you to external services, including:
- Reading and Writing Hotline: 1300 655 506 or readingwritinghotline.edu.au
- Translators and interpreters, including access to a dictionary or interpreting device
- LLN and foundation skills programs at a TAFE
- Lifeline: 13 11 14 or lifeline.org.au
- Beyond Blue: 1300 22 4636 or beyondblue.org.au
- Salvation Army: 13 SALVOS (13 72 58) or salvos.org.au
- 1800 RESPECT (domestic and family violence): 1800respect.org.au