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Code of Conduct

It is important that you read the following information before you submit your application for enrolment/booking into a course or support service at The Centre for U. 

Participants attending the Centre for U have certain rights and responsibilities and must abide by our student rules and the code of conduct. 

When you agree to attend The Centre for U for training or support services you are agreeing to abide by these rules.

Following sets out the rights and responsibilities of both parties listed above.

Rights of Students/Participants          

Students/Participants enrolled in a course of study or support service at The Centre for U have the right to:

  • Training, assessment and support services that meet their needs
  • Clear and accurate information concerning the training course and assessment requirements
  • Learn in a supportive, healthy and safe environment
  • A learning environment free from harassment, discrimination and/or victimisation
  • Be treated fairly and with respect
  • Access support to facilitate participation 
  • A fair and equitable complaints and appeals process
  • Access their own records at no cost and at any time, when requested in writing

Responsibilities of Students/Participants

It is the responsibility of students/participants attending The Centre for U to:

  • Commit to the training course/support service by attending class and proactively participating in learning
  • Undertake training with professionalism and integrity
  • Complete learning activities and assessment tasks and as required 
  • Inform the Centre administration if you cannot attend a class or service
  • Adhere to the Centre’s policies and procedures 
  • Treat The Centre for U employees and other students with respect and dignity
  • Treat The Centre for U facilities and equipment with respect
  • Not be under the influence of drugs and/or alcohol while training
  • Adhere to safety policies and procedures at all times
  • Inform administration if personal details change
  • Private and confidential record keeping, inline with the Privacy Act 1988

Responsibilities of The Centre for U

The Centre has a responsibility to:

  • Comply with all laws relevant to its operations
  • Provide high quality and best practise training and assessment to students
  • Provide courses and services that are ‘in-demand’ and meet industry needs
  • Provide training and assessment services at no cost to unemployed ETU members
  • Employ staff who are suitably qualified and knowledgeable in the area of study/field
  • Provide students/participants with constructive feedback and on-going progress
  • Provide a supportive and safe environment
  • Provide students with support services to assist successful completion of training
  • Provide accurate and timely certification and records for students post successful completion
  • Collect feedback from students and apply continuous improvement strategies
  • Treat all students fairly by applying best practise access and equity principles.  
  • Operate with professionalism, integrity and to the highest standards

To learn more contact us today

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